Abstract

This chapter describes key elements of the Fraud Investigation Model (FIM), including gathering evidence and supporting victims. It details how reports of fraud are assessed by the National Fraud Intelligence Bureau (NFIB), how to develop a case acceptance criteria, and the considerations when undertaking an investigation. The chapter also discusses how to develop strategies commonly required in fraud investigations, including suspect management, digital forensics, victim management, covert investigations, and media strategy. Those leading an investigation have to set the investigative strategy and/or write an investigation plan, which comprises a number of key decisions across a range of areas. Investigative strategies should link directly with the case theory, referred to as the hypothesis. The key decisions may detail what is to be done and why, and the supporting strategy documents detail how it is to be done. These decisions and strategies should be recorded on the case management system and in the key decision log (KDL) or equivalent.